Privacy policy

This privacy policy is intended to inform you as a user of this website about the type, scope and purpose of the collection and use of personal data by the website operator in accordance with the statutory provisions.

Please bear in mind that data transmission over the Internet can always be subject to security vulnerabilities. Complete protection against access by third parties cannot be realised.

The following declaration highlights all important aspects of data protection. Please take note of the following information.

General information

For VA Laserautomation GmbH ("we" or "us") as the controller for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR), the protection of your personal data has the highest priority. When processing personal data, we therefore comply with all requirements of the EU General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and other national and European legislation and endeavour to ensure the best possible transparency. With regard to data security, we take the appropriate technical and organisational measures to ensure that your personal data is safe with us.

We process personal data in accordance with the principles of lawfulness, good faith, transparency, accuracy, purpose limitation, data minimisation, storage duration limitation, integrity and confidentiality.

Please read this privacy policy carefully. You can contact us at any time if you have any questions or require further information. Our contact details can be found under "Controller".

We would also like to draw your attention to the fact that various data transmissions, such as the sending of unencrypted e-mails, do not offer comprehensive protection against access by third parties.

Responsible body

VA Laserautomation GmbH
Zanitzen 25
8742 Obdach
Austria
43 720 720 334
office@laserautomation.at
laserautomation.at

Receiver

Depending on the respective processing, it may be necessary to forward your personal data to standard industry service providers such as postal service providers, lawyers, tax consultants, auditors, payment service providers or other third parties. In view of the fact that some of these industry service providers are commissioned on a project-related basis, it is currently not possible to name the exact service providers.

Depending on the purpose of the processing, we pass on your personal data to processors commissioned by us if this is necessary to fulfil the respective task. When selecting our processors, we ensure compliance with data protection regulations. In addition, agreements have been made with the processors to ensure that the personal data is processed confidentially and carefully.

We forward your personal data to the following recipients (AV: Processor; V: Controller; GV: Joint Controller)

No.
NameAddress
Service provider
AV / V / GV
EU / third country
1
Waymark GmbHKärntner Straße 518, 8054 Seiersberg-PirkaWeb hosting, IT service providerAV
EU
2
Google Ireland LimitedGordon House, Barrow Street, Dublin 4Font analysis (TagManager) Advertising (AdSens) Security services (ReCaptcha)AV
EU/USA
3
Google LLC1600 amphitheatre pkwy mountain view ca 94043 (USA)GoogleMaps ServiceAV
USA
4
CleverReach GmbH & Co KGSchafjückenweg 2, 26180 RastedeEmail marketingAV
UK
5
Updraft WP Software Ltd.Welsh Ice Britannia House, Caerphilly Business Park, Caerphilly, Wales, CF83 3GG (UK)Backup and restoreAV
UK
6
Adobe Systems Incorporated345 Park Avenue, San Jose, CA 95110-2704 (USA)FontsAV
USA
7
epcom it-systeme GmbH
Grimminggasse 13, 8940 Liezen
Web hosting, IT service providerAV
EU
Processing of your personal data

Below we describe how we process your personal data.

Categories of personal data
Depending on the purpose, the following categories of personal data may be processed

  1. Personal data
    Name/company/other business name, address, telephone number, e-mail address, date of birth, etc.
  2. Log files
    IP address, operating system, referrer URL, entry and exit page, browser type, browser version, country, date and time of server request, mail data (IP address of sender/recipient, date and time of mail, mail server, etc.), etc.
  3. Payment data
    Bank and credit card details, bank transfer information, etc.

Data transmission to our IT service provider

  1. Processing of personal data
    Our IT service provider has access to all your personal data.
  2. Purpose of the data processing
    This is necessary so that our IT infrastructure can be regularly maintained and errors can be rectified.
  3. Legal basis for data processing
    The lawfulness of personal data processing is based on Art. 6 para. 1 lit. b GDPR; this means that the processing of personal data is necessary for the fulfilment, initiation and/or maintenance of the contract.
    In addition, we have a legitimate interest (Art. 6(1)(f) GDPR) in ensuring that our IT infrastructure is regularly maintained and errors are rectified in order to operate it properly and securely.
  4. Recipient
    Your data will be transmitted to Waymark GmbH, Kärntner Straße 518, 8054 Seiersberg-Pirka, Nr. 1.
    If you do not wish your data to be transmitted to our IT service provider, we will not be able to offer you any of our services.
  5. Data transfer to a third country
    Your data will not be transferred to a third country
    If you do not wish your data to be transferred to our IT service provider, we will not be able to offer you any of our services.

Guests of our website
If you visit our website, we will process your personal data.

  1. Processing of personal data
    Log files
  2. Purpose of data processing
    We process your personal data to ensure stable website use, to identify, analyse and rectify problems and to prevent attacks on our website. This enables us to operate our website properly, stably and securely and to improve and further develop our website.
  3. Legal basis for data processing
    Data processing is based on our legitimate interest. We have a legitimate interest in ensuring that our website can be operated properly and securely. On the one hand, we want to protect our website visitors and, on the other hand, we want to transport our website content to our website visitors accordingly. This data is not merged with other data sources. We use external service providers to realise these goals.
  4. Recipients
    Your data will be transferred to Waymark GmbH, Kärntner Straße 518, 8054 Seiersberg-Pirka, No. 1, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, No. 2, Google LLC, 1600 amphitheatre pkwy mountain view ca 94043 (USA), No. 3, Updraft WP Software Ltd, Welsh Ice Britannia House, Caerphilly Business Park, Caerphilly, Wales, CF83 3GG (UK), No. 5 and Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704 (USA), No. 6.
    Please do not visit our website if you do not want us to process your data.

Newsletter
You have the option of subscribing to our newsletter. We require your consent for this. If you do not give us your consent to send you the newsletter, we will not be able to send you any information as part of the newsletter. We process the personal data of our newsletter subscribers as follows:

  1. Processing of personal data
    E-mail address, name and log files
  2. Purpose of the data processing
    We process your personal data in order to be able to send you our newsletter and to inform you about news, products or services, events and our company as part of our newsletter. We use external service providers to realise these goals.
  3. Legal basis for data processing
    Data processing is based on your consent. You can withdraw your consent at any time without giving reasons, for example by clicking on the unsubscribe link in every newsletter or by contacting us using the contact details provided above. The withdrawal of your consent does not affect the lawfulness of data processing based on your consent before its withdrawal.
  4. Recipients
    Your data will be transmitted to CleverReach GmbH & Co KG, Schafjückenweg 2, 26180 Rastede, No. 4.
    There is no obligation to give consent for the newsletter to be sent. However, if you do not give or withdraw your consent, we will no longer be able to keep you informed about the latest news.

Contacting us, communication
If you contact or communicate with us by e-mail, contact form, messenger or in any other way, we process your personal data as follows:

  1. Processing of personal data
    Personal details, log files and other personal data disclosed to us
  2. Purpose of the data processing
    If you contact us or communicate with us, the personal data you provide us with will be processed by us for the purpose of processing your enquiry and in the event of follow-up questions.
  3. Legal basis for data processing
    The lawfulness of data processing is based on Art. 6 para. 1 lit. b GDPR; this means that the processing of personal data based on your enquiry is necessary to carry out pre-contractual measures or to fulfil a contract. In other cases, we process your personal data in accordance with Art. 6 para. 1 lit. f GDPR; this means that the processing of personal data is based on our legitimate interest in processing your enquiry. It is important to us to process requests submitted to us and to ensure fast and secure communication.
  4. Recipient
    Your data will be transmitted to Waymark GmbH, Kärntner Straße 518, 8054 Seiersberg-Pirka, Nr. 1.
    If you do not want us to process your personal data, we will not be able to process your enquiry.

Business partners and customers
If you are our (future) business partner or customer, we process your personal data as follows:

  1. Processing of personal data
    Personal data, log files, payment data or data relating to (i) the delivery of goods, (ii) the provision of services and/or (iii) other contracts.
  2. Purpose of the data processing
    The personal data is processed in order to (i) process or fulfil the respective contract with you, in particular to process the payment or to assert our claims arising from or in connection with the respective contract, (ii) conclude new contracts and/or (iii) maintain existing contracts.
    In addition, we may use your personal data for direct marketing, i.e. to send you information about our products, services, our company and promotions.
    Furthermore, we process your personal data as part of the management of the company (e.g. accounting, controlling).
  3. Legal basis for data processing
    The lawfulness of personal data processing is based on Art. 6 para. 1 lit. b GDPR; this means that the processing of personal data is carried out for the fulfilment of the contract, initiation of the contract and/or maintenance of the contract. Furthermore, we are also legally obliged to process your personal data (e.g. reporting suspected money laundering).
    In addition, we have a legitimate interest in data processing in order to conduct proper and efficient business management and to carry out various process and business management optimisations as well as to offer you our products and services. We also have a legitimate interest in processing your personal data for direct marketing purposes in order to be able to make you appropriate offers and inform you about new products and services and about our company.
    In some cases, we will send you direct advertising based on the consent you have given us.
  4. Recipients
    Your data will be transmitted to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, No. 2, Google LLC, 1600 amphitheatre pkwy mountain view ca 94043 (USA), No. 3 and Updraft WP Software Ltd, Welsh Ice Britannia House, Caerphilly Business Park, Caerphilly, Wales, CF83 3GG (UK), No. 5.
    As part of our business relationship, you are only obliged to provide personal data that is necessary for the establishment, execution and termination of a business relationship or that we are legally obliged to collect. Without this personal data, we will generally have to refuse to conclude a contract or will no longer be able to fulfil an existing contract or may have to terminate the contract.

Google Maps
We use Google Maps on our website.

  1. Processing of personal data
    Log files
  2. Purpose of the data processing
    The purpose of the processing is to make certain locations (e.g. our location) visible on a map to make it easier to find us.
  3. Legal basis for data processing
    The lawfulness of the data processing is based on your consent, which you have given in the Consent Manager.
  4. Recipients
    Your data will be transmitted to Google LLC, 1600 amphitheatre pkwy mountain view ca 94043 (USA), No. 3.
    Please do not visit our website if you do not want us to process your data.
Processing of special categories of data

No special categories of personal data are processed.

Cookies

General information
When using our website laserautomation.at, so-called cookies and similar technologies (e.g. pixel tags) are used. A cookie is a small text file that is downloaded and stored on your device's hard drive via your browser. Cookies are used to enable the correct functioning of our website, to extend the range of functions of the website, to optimise its functions and to make our website more user-friendly. Cookies can also be used to collect statistical data and for marketing purposes.
Cookies, with the exception of essential and certain functional cookies (see also point 6.2.), can be activated and deactivated via the Consent Manager on our website. If cookies are deactivated, the functionality of our website may be restricted.
Further information is available in the Consent Manager.

Types of cookies
The least privacy-invasive type of cookies are essential cookies (also known as necessary cookies). Essential cookies are technically absolutely necessary for the operation or visit of our website. We use these cookies without the user's consent in accordance with Section 165 (3) TKG 2021. Essential cookies cannot be deactivated.
There are also functional cookies (sometimes called convenience cookies). These cookies allow a website to "remember" the choices %u201Emade by a user (including saved user IDs, consents given or languages selected) as well as other personalisation options you have selected while browsing. Functional cookies, which are necessary for the services you have requested, are set without your consent in accordance with Section 165 (3) TKG 2021. Necessary functional cookies cannot be deactivated. These are mainly cookies in connection with a digital shopping basket
In addition, there are also analysis and performance cookies that are used to monitor and improve the functions and services of a website. These can detect problems with the use of a website, facilitate online surveys, record visitor numbers and provide analysis metrics.
Session cookies are only stored for the duration of the respective session. Permanent cookies remain stored permanently or for the respective storage period.
First-party cookies are set by us, while third-party cookies are set by third-party providers.
Detailed information can be found in the Consent Manager on our website.

Legal basis
Cookies, with the exception of essential cookies and necessary functional cookies (see also point 6.2.), are set on the basis of the user's consent. Consent can be withdrawn at any time without giving reasons. The withdrawal of your consent does not affect the lawfulness of data processing based on your consent before its withdrawal.
You can withdraw your consent to the processing of your personal data in the context of the storage of cookies in particular by deleting the cookies, which can be done in the settings of your browser, or by revoking your consent in our Consent Manager.

Data transmission

General information
Data transfers to a third country are permitted under the GDPR if the third country in question has an adequate level of data protection (safe third country).
The EU Commission has issued an adequacy decision for some third countries, which certifies an adequate level of data protection. You can find an overview here.

Data transfer to the USA
An agreement ("%u201EData Privacy Framework") has been concluded between the USA and the EU for the transfer of data to the USA. An adequacy decision was issued by the Commission on the basis of this agreement (see point 7.1.). However, the transfer of data to the USA on the basis of the aforementioned adequacy decision is only permitted if the recipient has signed up to the Data Privacy Framework. The list of companies that have signed up to the Data Privacy Framework is available here.

Data storage

Unless you are informed of a different storage period, we process, in particular store, your personal data for as long as this is necessary to achieve the respective purpose (e.g. fulfilment of the contract, processing your enquiry, etc.).

However, we will not delete your personal data even if we are legally obliged to store this data, for example within the framework of company or tax law provisions. In addition, we will continue to store your personal data for as long as you can assert claims against us. In this regard, we will continue to store the personal data that is necessary for the defence against claims. The statutory limitation periods are generally between three and thirty years in accordance with the Austrian Civil Code (ABGB)

Confidentiality

All of our employees are bound to secrecy with regard to information entrusted or disclosed to them in the course of their work, even after termination of the employment relationship.

Data security

Data security is very important to us. We have taken all necessary technical and organisational measures in accordance with Art. 32 GDPR to ensure the security of data processing and to process personal data in such a way that it is protected against loss, destruction, access, modification or dissemination by unauthorised persons. Our IT infrastructure complies with current security requirements and is regularly reviewed.

Our website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal data over the Internet. You can recognise whether encrypted transmission is taking place by the closed key/lock symbol in your browser display.

Databases or data records containing personal data can be breached accidentally or by unauthorised intrusion. As soon as we learn of a data breach, we will notify all affected individuals whose personal data may have been compromised. The notification will be accompanied by a description of the measures that will be taken to remedy any damage resulting from the data breach. The notification will be made as soon as possible after the breach is discovered.

Information for children

Our website and services are not directed at children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take reasonable steps to delete that information from our files as soon as possible, unless we are required by law to retain it. Please contact us if you believe we might have any information from or about a child under the age of 16.

Safeguarding the rights of data subjects / Contact

You have the following rights:

  • Information in accordance with Art 15 GDPR
  • Rectification pursuant to Art 16 GDPR
  • Erasure in accordance with Art 17 GDPR
  • Restriction pursuant to Art 18 GDPR
  • Data portability pursuant to Art 20 GDPR
  • Objection in accordance with Art 21 GDPR

If your personal data is processed on the basis of your consent, you have the right to withdraw this consent at any time with immediate effect. The lawfulness of the processing of your personal data until the revocation is not affected by the revocation.

You can revoke your consent to the processing of your personal data in the context of the storage of cookies in particular by deleting the cookies, which can be done in the settings of your browser, or by revoking your consent under the item Change cookie settings on our website.

If you have any questions about the processing of your personal data, wish to object to the processing of your personal data or revoke your consent, feel that your rights under data protection law have been violated or wish to exercise any other right to which you are entitled, please contact us.


You also have the right to lodge a complaint with the supervisory authority:

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna
Mail: dsb@dsb.gv.at



Valid since 22/02/2024